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Research Associate


Biography

/About me
Early life and career
   My studies at Politecnico di Milano have introduced me to the world of models and system theory and the heritage of that passionate period has being influencing my professional activities since 1988.
At the beginning, I joined ST Microelectronic. My duty, with others, was to develop new acceleration models to shorten the life test of electronic devices.
The passion for applied research has claimed my attention and two years later I left ST to join a research group at Milan University Faculty of Medicine in order to study the nervous system loop in charge to control the heartbeat. Both these topics were in the ambit of stochastic models as it was developed within Kalman and Kolmogorov-Wiener theory.
   In 1993 I got a tenure position of Assistant in Signal Analysis within Nuclear Medicine Group at National Oncology Institute of Milan, but I have renounced to come back to the productive environment and joined MEMC Electronic Materials, a large international producer of silicon wafer. This job has been a "tipping point" for me. In MEMC I came across a complex set of integrated process control issues. We can summarize that in the silicon wafer production process at that time, to solve the "control problem", the operator would have to integrate two interacting elements that influence the product parameters: the quality measures of the product and the heuristic relationship he/she knows about the machine behavior. I spent the first period deepening the quality measure by means of mathematical models: with a scholar of Politecnico di Torino and a researcher of Italian National Institute of Metrological Research we developed a new approach to calibration by means a random walk model and many other intermediate practical results.
   On one side, during this period I exploited the possibility to look at uncertainty in a very deep manner while on the other side I met the real quest when we were to boost the production quality: the "human factor", both as individual and  the organizational one.
Then I began deepening the organizational topics and the psychological aspects of work performance and I saw the meaning of quality as a learning process that all company stakeholders must actively build and sustain. The systemic vision of reality I had got during my technical studies hasbegun to be a key to interpret the individual as well as organizational behavior.
   I soon realized we need a deep change to integrate the positive analytical vision of work – almost based on Taylor’s model - with the "human factor" one, based on a vision of humans as a compound of cognitive individuals and communities, whose actions are built up on interpretation the working instructions instead of simply executing them.
After that I began developing learning tools based on simulation sessions with the aim of training line operators to the so-called "situational awareness": they mustn't act without having in their mind the strong influence that their "simple technical decisions" could imply the final economic results, since they operate in high complexity production processes.
   Another important tipping point in my career has been reached during the developing project of the "computer integrated manufacturing" system for MEMC, as I realized that an intensive use of technological tools could support organizational efficiency, often called exploitation  as well as could strengthen the ability to change and innovate.
   In 1998 I joined Accenture, former Andersen Consulting: during the four years I spent in the consulting company I was involved in large organizational change projects, all characterized by significant technological transformation with huge impacts both on individual activities as well as on organizational ones.

Academic Career and current life
   In 2002 a professor of Bocconi asked Accenture for a person with a systemic knowledge about three different strems: information system, organization theory and human factor: I began my new path.
Since the last year I’ve been collecting cooperation in a broad research network about capability leadership and system dynamics with colleagues of MIT Sloan, Suffolk University, ETH Zurich, NASA Research center and IESEG Paris; I’m Affiliate at CRIOS research center in Bocconi, I’m Affiliate Professor at Scuola Superiore S.Anna of Pisa and at IESEG School of Management in Paris and Lille. I’m Reserarch Assistant at D-MTEC - Chair of Technology and Innovation management ETH Zurich.I also run an intense business school activity at SDA Bocconi School of Management where I’m professor of leadership and managerial development, and other foreign business school.
   Sometimes I’m engaged in consulting activity, but very specific in my field of interests and knowledge and for short period.I have developed innovative teaching methods, particularly a lab to learn how to manage group interaction in complex environment, based on simulation and behavior assessment, called Flying an ExperienceTM: it has been adopting in many Universities both for teaching as well as for research, since the 2011.

/Curriculum Vitae
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Books / Book chapters

Andrea Montefusco. 2010. Change management: Le regole per il governo del cambiamento (English title: “High Altitude Managers. Flight tales for forward leaders”). EGEA, Milano (Italy)
Andrea Montefusco. 2007. Manager ad alta quota: Storie di volo ad uso dei leader di domani (English title: “High Altitude Managers. Flight tales for forward leaders”). Guerini e Associati, Milano (Italy)
Montefusco, Di Giuli, Omarini, Monzeglio. 2006. Il mutuo casa, la banca, e il cliente. Esigenze e aspettative delle famiglie italiane tra percezioni, consulenza e comunicazione. Aracne, Roma (Italia)